Harus777 Privacy Policy – Your Personal Data Protection

Harus777 ("we", "our platform") understands that privacy is more than a formality — it is a fundamental right of every user. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the harus777 online gaming platform at harus777.vu.

This policy covers all services we offer, including account registration, deposits, withdrawals, participation in slot games, fish shooting games, bingo, sports betting, customer support communications and all other interactions with our platform.

By registering or using the harus777 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please contact us before continuing to use the platform.

Harus777 collects your personal data through several different channels. The following are the main categories of data we collect and the purposes for collection:

Data You Provide Directly

• Registration information: Full name, email address, phone number, date of birth and gender.
• KYC verification documents: Copies of MyKad, passport, or other official identification documents required for the Know Your Customer (KYC) process.
• Financial information: Malaysian bank account details, e-wallet numbers (Touch 'n Go, GrabPay, Boost) and related DuitNow or FPX information for processing deposits and withdrawals.
• Communications: Messages you send to our customer support team via Live Chat, email or other channels.
• Feedback: Survey responses, reviews, and suggestions you share with us.

Data Collected Automatically

• Technical data: IP address, browser type, operating system, screen resolution and device version.
• Activity data: Pages visited, time spent, games played, total wagering amounts and platform usage patterns.
• Location data: Approximate geographic location based on IP address for legal compliance and security purposes.
• Cookie data: Session information, user preferences and analytics data collected through platform cookies.

Harus777 uses collected personal data on a valid legal basis — whether based on your consent, contractual necessity, legal obligation, or our legitimate interests as a platform operator. The key uses of your data are as follows:

• Account management: To create, verify and maintain your member account, including the required KYC process.
• Transaction processing: To securely and accurately process deposits, withdrawals and all financial transactions.
• Service delivery: Enables you to access and enjoy all games and features on the harus777 platform.
• Service communications: To send important notifications regarding your account, transactions, policy changes and security updates.
• Customer support: To process and resolve your inquiries, complaints and support requests.
• Security and fraud prevention: To identify and prevent unauthorised access, fraud, money laundering and other illegal activities.
• Legal compliance: To fulfil obligations under the Personal Data Protection Act 2010, the Anti-Money Laundering Act and other applicable Malaysian laws.
• Platform improvement: To analyse usage patterns and improve the platform's performance, interface and overall experience.
• Marketing (with consent): To send harus777 promotions, bonus offers and the latest news — you may opt out at any time.

Harus777 does not sell, rent, or distribute your personal data to third parties for their own marketing purposes. However, there are certain situations where we need to share your data with trusted parties:

Trusted Service Providers

We work with third-party service providers that help us operate the platform, including payment processors, cloud service providers, analytics systems and customer support platforms. All these providers are bound by strict confidentiality agreements and may only process your data in accordance with our instructions.

Government Authorities

Harus777 will disclose your personal data to law enforcement agencies, courts, or regulatory bodies when required by Malaysian law or a valid court order. This includes investigations relating to money laundering, fraud, or other illegal activities.

Business Transfer

If harus777 is involved in a merger, acquisition, or sale of assets, members' personal data may be transferred as part of that transaction. You will be notified in advance via email and a notice on the platform.

Harus777 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:

• Data encryption in transit: All communications between your device and our servers are protected by 256-bit TLS/SSL encryption — the same standard used by leading banking institutions.
• Data-at-rest encryption: Sensitive data stored in our databases is encrypted using industry-grade encryption algorithms.
• Layered access control: A role-based access control (RBAC) system ensures only authorised staff can access member data within the scope of their responsibilities.
• Two-Factor Authentication (2FA): We encourage all members to enable 2FA for an added layer of protection on their account.
• 24/7 monitoring: Continuous security monitoring to detect and respond to any threats or suspicious activity in real time.
• Regular security audits: harus777 conducts regular penetration testing and security audits by qualified independent parties.
• Staff training: All harus777 staff who handle personal data undergo regular privacy and security training.

While we take all reasonable measures, no security system can be guaranteed 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities within the timeframe required by law.

Cookies are small text files stored on your device when you visit the harus777 platform. We use cookies to enhance your experience, maintain session security and analyse platform usage patterns.

Types of Cookies We Use

You can manage or delete cookies at any time through your internet browser settings. Please note that disabling essential cookies may affect certain functions on the harus777 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold:

To exercise any of the above rights, please contact the harus777 customer support team via Live Chat or our support email. We will process your request within 30 business days of receipt, subject to identity verification.

Harus777 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following are our data retention guidelines:

• Active account data: Retained for the entire duration your account remains active on the harus777 platform.
• KYC and identity verification data: Retained for at least 6 years after account closure in accordance with Malaysia's AML (Anti-Money Laundering) legal requirements.
• Financial transaction records: Retained for 7 years from the date of transaction in line with financial reporting and tax compliance requirements.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Anonymous analytics data: May be retained for a longer period as it does not contain personally identifiable information.

When your personal data is no longer needed, we will securely delete it or anonymise it so it can no longer be associated with you.

The harus777 platform may contain links or integrations with third-party services such as payment processors, e-wallet providers, and analytics providers. When you use these services, the respective third party's privacy policy will apply.

Harus777 is not responsible for the privacy practices or content of any third-party platform. We encourage you to read the privacy policy of each third-party service you use alongside our platform.

Harus777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or platform enhancements. Any material changes will be communicated to you via:

• A prominent notice on the harus777 platform homepage at least 7 days before the changes take effect.
• Email notifications to the address registered in your account.
• An in-account notice upon your next login.

Continued use of the harus777 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

The "Updated" date at the top of this page reflects the effective date of the latest version of the harus777 Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you are welcome to contact our team:

• Live Chat 24/7: The fastest way — click the Live Chat icon at the corner of the harus777 platform to connect with our support team in under 3 minutes.
• Privacy Email: [email protected] — for specific enquiries relating to privacy and data protection.
• Help Page: Browse FAQ page us for answers to frequently asked privacy questions.

We aim to respond to all privacy-related inquiries within the specified timeframe 5 working days. For more complex data rights requests, the response period may take up to 30 working days in accordance with PDPA provisions.